How to activate 2 Factor authentication
When avaiable 2FA (2 Factor authentication) should be used as it adds an additional layer of security for your account. This will help protect your account from unwanted account takeovers.
Before starting the process ensure you have a 2FA application, downloads for some popular ones can be found below here - If you don't own a mobile device Authy has an option for Desktop users. The download can be found below.
Setup process
To start the process you'll need to be singed into your game control panel account. Once signed in you can proceed to the next steps.
Head over to the accounts page by clicking here.
On the left you'll see Configure Two factor, click the
Enablebutton.
Use the 2FA app of your choice to scan the QR code presented, alternatively you can manually enter the 2FA code.
After scanning or entering the code manually you'll be shown the 6 diget code, enter it into the blank field and click
Setup
After finishing the setup you'll be shown backup codes, write these down and keep them safe. The backup codes are to be used when you've lost access to the device with the 2 Factor authentication application.
- You're done, take a break and relax your account is now a bit more secure
If you've lost access to the device that you used for 2FA and the backup codes please contact us by creating a ticket in the billing area or emaling us at [email protected]
Downloads
Authy downloads
Google authenticator downloads
Google authenticator for Android
Google authenticator for Apple